Camp Policies

Camps

• ​All camp bookings are final, rescheduling, package alterations or change of week accommodations cannot be guaranteed. Camp cancellations for any reason will not be refunded.​​

• In case of serious injury (broken bones or ligaments) and/or serious illness (new long term conditions) Move For Life will credit the monetary value of the remaining sessions fees paid if we receive a Doctor’s note explaining the long duration of recovery needed.​

• ​In the case of failure to attend; lateness; or early leavers, Move For Life do not provide any refunds. Make-up Sessions will be provide where possible - in the event that a makeup class cannot be arranged the session will be forfeited. ​

• If the camp is cancelled due to unforeseen circumstances eg. EDB forced closures, Inclement weather, social unrest no refunds will be provided.

​​

Inclement Weather Policy

• ​Move For Life classes at the Sheung Wan Studio ONLY will be cancelled when:

  • T8/9/10 or black rain storm is hoisted 2 hours before the class - no refund for packages or paid classes will be provided.​ A makeup class may be scheduled if available. 

  • If the HK Observatory gives warning that a T8 or black rainstorm is expected to be hoisted with 2 hours of classes starting MFL reserves the right to cancel classes at their discretion - no refund for packages or paid classes will be provided. A makeup class may be scheduled if available. 

• Move For Life classes at the Sheung Wan Studio will resume if: 

  • the T8 or black rainstorm warning is lowered 2 hours before your class start time, provided conditions are safe for students and staff to travel to the studios. 

​

• ​Move For Life classes at all other locations will be cancelled when:

  • T3 or higher and/or red rain storm or higher signals are hoisted 2 hours before the class - no refund for packages or paid classes will be provided. **classes at these locations are subject to EDB guidelines. 

  • If the HK Observatory gives warning that a T8 or black rainstorm is expected to be hoisted with 2 hours of classes starting MFL reserves the right to cancel classes at their discretion - no refund for packages or paid classes will be provided.

• Move For Life classes at Causeway Bay, TKO, Wan Chai, Tai Po will resume if: 

  • the T3 or red rainstorm warning is lowered 2 hours before your class start time, provided conditions are safe for students and staff to travel to the locations. **classes at these locations are subject to EDB guidelines. ​​​​​​​​​​​​​​​​​​​​​​​​

​

Cancellations

•  Administration Cancellations

Class cancellations where Move For Life is directly responsible for the cancellation: including teacher sickness; teacher lateness of 20minutes or more; studio unavailability will be rescheduled and class fees will not be refunded.

​

• Force Majure Cancellations 

​Class cancellations where Move For Life has no control or responsibility for the cancellation: including but not limited to social unrest; government closures; inclement weather will not be rescheduled and class fees will not be refunded. ​

​​

• Customer Cancellations 

​Class cancellations where the student has cancelled a registration including but not limited to schedule clash, child's preference change; travel; will not be will not be refunded, however we will accomodate a class schedule change. In the case of long term illness (1 months or more recovery required) that can be verified by doctors certificate, accomodations can be made on a case by case basis. 

​